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Dizzie

Dizzie's reusable packaging can be stored or decanted / Source: Blond
EuropeFood & BeverageHardwoodPackagingPaper
7 MINUTE READ

Yasmin Ahmed

WHAT WE SAY:

With 141 million tonnes of plastic packaging waste generated worldwide every year, swapping plastic for compostable alternatives may be a slight improvement. But it doesn't address the elephant in the room: our single-use society. One company is out to address the system, not just the symptom.

Dizzie's mission is to eliminate grocery packaging waste. With a tried-and-tested reusable packaging system that's flourished in the four years since the company launched, Dizzie has now set its sights on the mainstream. Proving a hit with its loyal customers, the company has moved from a D2C to B2B model, seeking to disrupt the entire food industry with its standardised yet aspirational packaging framework. Watch this space, because Dizzie's system-changing solution could be the new normal for food packaging.


KEY FACTS:

  • Dizzie is a reusable packaging supplier, formerly known as Good Club. Established in 2019 as an online grocery supplier, the company was rebranded in September 2022 to make reuse the centre of its identity and mission.
  • Prior to closing its online store on 8 March 2023, the company offered customers a subscription service where they received one delivery per month. The company sold a range of pantry staples, such as grains, pulses, spices, and snacks, delivered in reusable pots which could either be kept until the product is used up, or decanted and returned.
  • Dizzie has since transitioned into a B2B company, working directly with retailers to offer reusable packaging to the mainstream while improving capital efficiency. It offers brands and retailers a range of services including reusable containers, retail-ready filled and labelled products, packaging cleaning services, and digital infrastructure to assist with tracking returns.
  • In the year leading up to the termination of the company's D2C operation, Dizzie was working with two national retailers in the UK, moving their products into reusable packaging.
  • Dizzie's containers are made from a biocomposite consisting of 58% bio-polypropylene (made from leftover cooking oils) and 40% upcycled Wood fibres from the paper-making industry waste stream. The recyclable labels used on the containers are made from FSC-certified Paper, which feature a cornstarch-based adhesive that can be washed off with water.
  • After receiving the returned pots, the company processes them through an upgraded cleaning line which filters and reuses water, ensuring minimal water and energy usage across the model.
  • Once the containers are no longer usable, Dizzie states that they can be ground up into pellets and remade into the same reusable tubs by the manufacturer.
  • Dizzie is already live through two retailers, and is in talks with "a number of others". The company claims that the success of its online shop over the past four years has been instrumental in demonstrating that a reusable packaging model is commercially viable and scalable.
  • The company has implemented an automated and scalable filling and cleaning system, increasing its production capacity to up to 20 million units per month. It also states that its Reuse Hubs can be duplicated to serve new territories and increase production capacity with ease.
  • To date, the company has saved over 1.2 million pieces of plastic and more than 150,000 kilograms of CO2.
Reusable containers / Source: Dizzie
The reusable packaging service allows customers to shop waste free / Source: Dizzie

DIVE DEEPER:

  • Plastic packaging is having a devastating impact on the planet – of the 141 million tonnes produced every year, at least eight million tonnes leak into the ocean, according to WRAP. Dizzie states that single-use packaging production is responsible for 3% of total CO2 emission worldwide.
  • The incentive to move away from single-use packaging extends beyond environmental factors. According to Dizzie, the cost to businesses of single-use plastic packaging is set to increase by 24% due to the Plastic Tax, and paper is also projected to rise by 15-20% due to inflationary pressures. 
  • Dizzie's circular packaging model offers retailers a market-ready solution that enables them to comply with Producer Responsibility Obligations (Packaging Waste) Regulations 2007
  • The company's threefold mission is to "rid the world of pointless plastics, reduce CO2 emissions from packaging, and help everyone live more sustainably". Dizzie hopes to cut 114 billion pieces of plastic from supermarket shelves through its reusable packaging model.
  • In September 2022, Dizzie unveiled its new packaging range, designed by London-based studio Blond. As part of its rebranding strategy, the company commissioned Blond to develop a circular packaging container that could be held in autonomous filling machines and withstand industrial dishwashers. Preliminary tests have indicated that the pots can be reused over 100 times, after which they are returned to the manufacturer to be remade into the same pots using a closed-loop recycling system.
  • The wood fibres used to make the pots are sourced from sustainably harvested forests, including a forest which is situated around the biocomposite manufacturing facility.
  • Dizzie is implementing Radio Frequency Identification (RFID) tracking using electromagnetic fields to allow traceability of its packaging throughout the supply chain, delivering "precision and efficiency to sustainability". The company's digital platform, ReuseOS, enables the company and its brand partners to improve return rates, and allows customers to reorder products through QR codes on the RFID labels.
  • Dizzie's case for a circular packaging model is not only motivated by preventing waste, but yields a number of commercial benefits. The company claims that customer retention rates can grow between 10% and 20% with reuse shoppers. It also states that one retailer achieved a quarter of its total sales in reusable packaging after six months, despite only 25 of its 4,000 products being offered in reusable packaging.
  • The company is aiming to build a national network of businesses, investors, and partners to bring the circular economy to the mainstream.
  • In October 2022, Dizzie opened a crowdfunding round to develop packaging for new categories, expand its brand partnerships, and test solutions for doorstep collections. The company surpassed its funding target, raising a total of GBP 666,590 (USD 803,331) from 687 investors.
  • Since 2019, Dizzie has grown annual sales to GBP 3 million (USD 3.6 million). 

"To live truly sustainably, simply switching materials isn’t enough. We have to re-architect our throw-away society, and embrace a circular economy."

Dizzie


Key Design Considerations:

From single-use to zero-waste reusables

Although not derived from fossil fuels, Dizzie's reusable containers are made from 40% bio-polypropylene sourced from waste and residue oils. Despite the plastic, the fact that the containers can be reused 100 times and are designed to be ground up and recycled into new containers means they're a notable improvement on single-use plastic packs, and a genuinely waste-free systems change. If you offer a similar service to Dizzie, however, and want to go that extra mile, consider exploring alternative materials such as stainless Steel. German startup Circolution has developed reusable and traceable steel containers that are accepted in standard deposit machines across the country and can be endlessly recycled.

Standardised packaging could be the future

By Dizzie's own admission, the transition to reuse will only yield efficiencies if businesses are willing to adopt standardised packaging dimensions. While this may not initially appeal to some, Dizzie notes that it's something many brands across the food and beverage sector do already, citing Tetra Pak, soft drink cans, yoghurt pots, milk bottles, and so on as examples. To truly optimise a nationwide reuse system and eliminate disposable packaging, we need to pivot towards standard packaging containers  putting the focus back on a food item's quality and nutritional value, rather than the single-use, wasteful packaging it comes wrapped in.

A multidisciplinary design venture

While the transition towards standardised packaging may appear to limit design thinking and freedom, Dizzie's proposition is an opportunity to embrace sustainability as a source of inspiration. To design the packaging, Blond carried out extensive holistic research to envision a solution that saves on waste, carbon emissions, and storage space. Reflecting on the collaboration with Dizzie, the studio's founder and creative director, James Melia, said: "we have calculated that if everyone bought 10% of their weekly shop in reusable packaging, we'd save 19.4 billion pieces of plastic a year. As a design agency, that is a fantastic journey to be a part of." Embracing design as a multidisciplinary venture presents opportunities to enrich the creative process as well as benefit the health and wellbeing of society.

Bottom line benefits

Dizzie isn't simply offering a sustainable packaging solution. From a brand's perspective, the opportunity to adopt a reusable packaging model comes with financial incentives that make sustainability a lucrative commercial venture with added economic value. Dizzie says its model bolsters customer retention and acquisition rates, and offsets the rising cost and dwindling availability of single-use packaging materials. Selling more than just sustainability is a sure way of garnering interest among businesses. At the end of the day, the numbers have to add up, and Dizzie has collected data from its work so far to demonstrate that they do. The result is a compelling case for a packaging model that looks set to be the future of the food industry.

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