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CLUBZERØ

Reusable takeaway container / Source: Clubzerø
EuropeFood & BeveragePackaging
5 MINUTE READ

Nadine Smith

WHAT WE SAY:

We all enjoy the freedom of being able to access delicious varied cuisine at the click of an app, but the days of single-use packaging for convenience food and beverages are definitely numbered. Clubzerø is here to challenge the status quo.

Albeit not a new concept, Clubzerø is bringing this systems change to the UK. We love how they are partnering with existing waste management companies, such as First Mile, who are already collecting trash from these establishments. This is now creating a new waste stream - zero waste. So long takeaway containers crammed shamefully in the trash, hello clean and reusable future.


KEY FACTS:

  • Originally developed in 2015, by founder Safia Qureshi, Clubzerø (formerly Cupclub) supplies reusable hot and cold containers for on-the-go, and delivery food and drinks.
  • Currently available in London, UK, Clubzerø offers a convenient and cost-neutral alternative to disposable packaging and has had over 1.1 million uses to date.
  • The concept is simple. Consumers download the Clubzerø app for free. This generates a QR code and an online order number. The former is scanned by participating restaurants, cafes and so on, in exchange for the reusable packaging. The latter can be used on Clubzerø’s partner website, Just Eat, when ordering from specific restaurants. Food is then delivered in reusable packaging.
  • Once empty, the packaging must be dropped off at a collection point in the city within seven days or picked up from the home for a GBP 7 (USD 8.75) fee. Currently Clubzerø claim a 95% return rate.
  • Clubzerø's strategy is to create ‘city clusters,’ permanent retail networks that support local neighbourhoods. Its first is in London’s King Cross, where the brand has partnered with coffee chain Notes, Petersham Nurseries, Just Eat and the area’s development partner Argent. As Qureshi explained to Design Week, “Density is critical when we look at launches.” This enables people to easily pick up and drop off containers as they go about their day.
  • The containers are made from polypropylene, chosen because it is more ‘commercially attractive’ and easier to recycle than other plastics. They can be washed and reused 250 times before recycling and the company states that they are 100% recyclable. Ideally, this use of plastic will be replaced in the future. 
Drop-off point for used cups / Source: Clubzerø
Collection and delivery of reusable containers / Source: Clubzerø

DIVE DEEPER:

  • Currently only 1% of single-use food and beverage packaging is successfully recycled, and with UK consumers ordering over 100 million times a year on Just Eat alone, there is an awful lot of takeaway packaging going straight to landfill or incineration.
  • Clubzerø’s community focused systems change is aiming to change that, empowering the consumer with the choice and the ability to adopt reusable packaging options that fit into their busy day-to-day lives. By partnering with food and beverage retailers, brands, cafés, restaurants, canteens, takeaway delivery services, coffee and tea points, self-serve stations, and drinks vending machines, the aim is to have Clubzerø touch points across a city.
  • To incentivise the uptake of Clubzerø packaging, the system is completely free to use for the consumer. Businesses pay for the packaging they require, however it is suggested to be cost-competitive with disposable counterparts.
  • The packages can be frozen and microwaved. Clubzerø also states its packaging keeps the contents hotter or colder (depending on application) than the comparable disposable option.
  • To encourage the return of packaging, the company partnered with former head of design at Burberry, Vincent Villeger, to design packs that were likeable and returnable, not loveable and keepable. Following its return, packaging is washed in a water efficient system and redistributed to businesses for reuse. Currently one Clubzerø container can replace 250 disposable ones.
  • The company claims that the reusable packaging uses 50% less CO2 than disposable versions. Clubzerø says it has saved over 2.2 million single-use plastic items and 68 tonnes of carbon dioxide to date.
  • Clubzerø is supported by R/GA, atomico and Seedcamp. It has won several awards, including Best UX Designer Winner 2019 (Fast Company), New Plastics Economy Prize 2017 (Ellen MacArthur Foundation) and the NextGen Cup Challenge Winner 2018 (IDEO).

“It’s about zero waste, community and giving consumers an option in the same way that they have an alternative to meat and dairy."

Safia Qureshi - Founder, Clubzerø - as quoted in Design Week


Key Design Considerations:

It’s a plastic container

The containers and collection storage systems both use plastic-based materials. While Clubzerø claims these are 100% recyclable, they still use a finite fossil-based resource and, as with all plastics, will be technically downcycled. Consider if facilitating a systems change is worth using plastic or what alternative materials, such as stainless steel, aluminium and bamboo, could be used instead.

Accessibility remains a challenge

Clubzerø is currently only available in London, accessible to approximately 13% of the UK population. While the company will have plans to expand, these systems are complex to launch, maintain and scale. There are also several competing schemes within London, for example Caulibox and Junee, making utilisation more complex for the user. Key partnerships, such as Clubzerø’s with Just Eat, are key to successfully changing behaviour.

Achieving wide-scale consumer impact

Use of the scheme, and return of the items, relies on the behaviour of the user. While Clubzerø currently has a 95% return rate, it is safe to assume the early adopters of such schemes are those with a strong interest in sustainable living. To make a considerable impact against disposable takeaway containers, Clubzerø has to become embedded in everyday, convenient processes and locations, enabling those that are not engaged with the sustainable messaging to more easily participate. Drop-off locations at supermarkets, train stations and along key thoroughfares would ease transition.

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